Privacy Policy

Last Updated: January 14, 2026

1. Introduction

Bank Roads ("Company," "we," "us," or "our") is committed to protecting the privacy of all users, especially children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By using our Service, you consent to the practices described in this policy.

2. Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Parent/Guardian Information: For child accounts, we collect the parent or guardian's name and email address.
  • Waitlist Information: If you join our waitlist, we collect your email address.
  • Contact Information: When you contact us, we collect the information you provide in your message.

Information Collected Automatically

  • Usage Data: We collect information about how you interact with our Service, including pages visited and features used.
  • Device Information: We collect device type, operating system, browser type, and IP address.
  • Cookies: We use cookies and similar technologies to enhance your experience.

3. Children's Privacy

Special Protections for Children

Bank Roads is designed for children under the age of 13 and complies with the Children's Online Privacy Protection Act (COPPA). We take special care to protect children's privacy:

  • We require verifiable parental consent before collecting personal information from children
  • We collect only the minimum information necessary to provide our educational services
  • We do not share children's personal information with third parties for marketing purposes
  • Parents can review, update, or delete their child's information at any time
  • We do not condition a child's participation on disclosing more information than necessary

For more details about our COPPA compliance, please visit our COPPA Compliance page.

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our educational services
  • Create and manage user accounts
  • Track learning progress and generate reports for parents
  • Communicate with you about updates, features, and support
  • Respond to your comments, questions, and requests
  • Analyze usage patterns to improve our platform
  • Protect against fraud and unauthorized access
  • Comply with legal obligations

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • Service Providers: We may share information with vendors who assist in operating our platform (hosting, analytics, customer support)
  • Legal Requirements: We may disclose information if required by law or in response to valid legal process
  • Safety: We may share information to protect the safety of users or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise any of these rights, please contact us at hello@bankroads.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect usage information and improve our Service. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.

9. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Bank Roads
Email: hello@bankroads.com